Privacy Policy

Effective Date: 13 September 2024

Introduction

Thank you for choosing to use LouisaOpCo LLC, D.B.A “Louisa” (“we,” “us,” or “our”) and our collaboration platform. We are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines how we collect, use, store, and disclose the information you provide to us.

Please read this policy carefully to understand our practices regarding your personal data. By accessing or using our platform, you agree to the collection, use, and disclosure of your personal information as described in this privacy policy.

Information We Collect

We collect various types of information to facilitate coworker collaboration and provide a personalized experience. The information we collect may include:

1. Usernames and Names: We collect usernames and names to uniquely identify and address users within our platform.
2. Phone Numbers: We collect company office and mobile phone numbers to display within the our platform.
3. Employment History: We may collect employment history to enhance collaboration among coworkers by providing information about their professional backgrounds and expertise.
4. Education History: We may collect education history to facilitate networking and knowledge sharing among coworkers.
5. Boards and Leadership: We may collect information about the boards, advisory positions, or professional affiliations that individuals hold to assist in understanding their professional network and expertise.
6. Career history: We may gather details about users’ professional biographies, areas of expertise, and their roles within companies to support collaboration and informed decision-making within the platform.

Use of Information

We use the information we collect for the following purposes:

1. Collaboration and Networking: We use the collected information to enable coworkers to collaborate, communicate, and interact with each other within our platform. This includes providing access to relevant professional information such as employment and education history to enhance collaboration and networking opportunities.
2. Personalization: We may use the information to personalize your experience within our platform, such as recommending relevant connections or content based on your employment and education history.
3. Platform Improvement: We may analyze the collected information to improve our platform, features, and services, including but not limited to user experience enhancements, bug fixes, and security enhancements.

Data Sharing and Disclosure

We understand the importance of safeguarding your personal information and have implemented appropriate measures to protect it. However, it may be necessary to disclose certain information in the following circumstances:

1. Collaboration and Networking: Information such as usernames, names, employment history, and education history may be visible to other coworkers within our platform to facilitate collaboration and networking opportunities. Please exercise caution and ensure you only provide information that you are comfortable sharing.
2. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
3. Service Providers: We may engage third-party service providers to assist with platform operations, maintenance, or analysis. These service providers are contractually obligated to handle your information in a secure and confidential manner and are prohibited from using it for any other purpose.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely dispose of it in accordance with our data retention policies.

Data Security, Sharing and Transfers

We are committed to protecting your personal information and have implemented industry-standard security measures to safeguard it.

We apply appropriate technical and organizational measures to protect your data from unauthorized access, misuse, and loss. However, no method of transmission is 100% secure, we cannot guarantee absolute security and users are encouraged to take necessary precautions.

We do not sell personal information. We may share data with trusted third-party service providers and partners only when necessary to provide services, and always under strict confidentiality agreements. For international transfers, we ensure compliance with legal standards and provide appropriate safeguards.

GDPR Compliance (EU Residents):

If you are in the European Union, you have the right to access, correct, delete, or restrict the processing of your data. You also have the right to data portability and to withdraw consent at any time. We process your data based on consent, legitimate interest, or contractual necessity.

CCPA Compliance (California Residents)

California residents have the right to know what personal data we collect, to request deletion, and to opt out of the sale of personal data (although we do not sell personal data). Requests can be made by emailing privacy@louisa.ai.

Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete it. If you wish to exercise any of these rights or have any questions about our privacy practices, please contact us using the contact details provided at the end of this policy.

Changes to This Privacy Policy

We may update this privacy policy as necessary to reflect changes in our services or to comply with legal requirements. Significant changes will be communicated via email or through our website.

Contact Us:

For any inquiries or to exercise your privacy rights, please contact us at privacy@louisa.ai.

For any concerns you can reach us at privacy@louisa.ai