Terms of Service

Last updated: October 2025

Welcome to Louisa AI, a service provided by LouisaOpCo LLC, 251 Little Falls Drive, Wilmington, DE 19808 USA (“Louisa AI,” “we,” “our,” or “us”).
By accessing or using our website, platform, or related services (“Service”), you agree to these Terms of Service (“Terms”).

1. Use of the Service

You may use the Service only for lawful business purposes and in accordance with these Terms.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
You agree not to misuse the Service, interfere with its operation, or access it using automated means without permission.

2. Intellectual Property

All content, software, and materials on the Service are owned or licensed by Louisa AI and are protected by intellectual-property laws.
You may not copy, distribute, modify, or create derivative works without our prior written consent.

3. Privacy and Data

Your use of the Service is also governed by our Privacy Policy.
Louisa AI processes limited business-relationship and organizational data to deliver insights and analytics.
Users control what data they share and can manage permissions or revoke access at any time.

4. No Warranty

The Service is provided “as is” and “as available.”
We make no warranties, express or implied, regarding accuracy, reliability, or fitness for a particular purpose.
Louisa AI may update, suspend, or discontinue features at any time without liability.

5. Limitation of Liability

To the fullest extent permitted by law, Louisa AI shall not be liable for any indirect, consequential, incidental, or punitive damages, or for loss of profits, revenue, or data.
Our total liability for any claim arising out of or relating to the Service shall not exceed the amount you paid (if any) for access to the Service in the 12 months preceding the claim.

6. Third-Party Services

The Service may link to or integrate with third-party websites or APIs. Louisa AI is not responsible for those third-party services or their content, policies, or practices.

7. Termination

We may suspend or terminate your access if you violate these Terms or use the Service in a way that could harm Louisa AI or others.
Upon termination, your right to use the Service ends immediately.

8. Governing Law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law principles.
Any dispute shall be resolved exclusively in the state or federal courts located in Delaware.

9. Changes to These Terms

We may modify these Terms periodically. Updates will be posted at www.louisa.ai/terms, and continued use of the Service after changes take effect constitutes acceptance.

Contact Us

For questions about these Terms, please contact:
LouisaOpCo LLC
Email: info@louisa.ai
Address: 251 Little Falls Drive, Wilmington, DE 19808 USA